To assist our patients, we offer the following information about our policies for fees, insurance, patient accounts, and payment. Please feel free to discuss these policies with our office manager.
Our fees reflect the value of service that you will receive in our office. We are participating providers for Metlife(both Tricare and non-Tricare) and Premera. When you receive treatment in our office, you agree to be financially responsible for the entire fee, independent of insurance coverage. If payment arrangements are needed, they must be made prior to treatment. Since we set a scheduled time for each patient, if an emergency arises, please give us a 24-hour notice. If an appointment is cancelled without proper notice, a fee will apply.
Payment is due at the time services are rendered. To assist our patients in financing, we accept payments made through CareCredit, a third party lender. We have been very pleased with their services. You may apply online for credit at their website.
Care Credit www.carecredit.com
Our office is happy to file insurance at no charge to our patients. We file all claims within 24 hours of your visit. We also verify your insurance coverage to advise you of your benefits. All claims are filed according to the guidelines set by the American Dental Association (ADA). In order to provide this service, the responsible party must sign an authorization for release of the information and assignment of benefits. All co-payments and deductibles are due at the time of service. We will be happy to estimate your benefits and your payment due prior to treatment. Please remember that insurance payments are only an estimate as most insurance companies pay on a schedule of “usual and customary fees”. Usual and Customary fees are fees that have been assigned to procedures by each individual insurance company. Although we feel that our fees are very comparable and reasonable, we are unable to determine the exact amount of insurance coverage as this varies from company to company. Any amount left following assignment of benefits will be billed to the responsible party. Once again, please feel free to ask our business staff if you have any questions. Accounts filed for insurance are due and payable by the responsible party 60 days after the billing date regardless of claims paid.
Download Financial Policy